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Breen Systems takes great pride in providing the best quality support and services to its clients.
From a friendly "Hello" by our receptionist, to all the satisfied client response letters hanging
in our lobby walls: Customer Satisfaction is priority number one!
Breen Systems Support & Services:
Administration
Technical Support
Software Support
Sales
Training
Administration
admin@breensys.com
Our Administration Department involves accounting and
bookkeeping, telephone support operations and the marketing aspects of the company.
We are pleased to announce that Breen Systems now accepts Visa and Mastercard. You can use your Visa or Mastercard for account balance payments, maintenance contracts payments, or for payments on new orders. Please e-mail us if this service can be of financial assistance to you.
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Technical Support
hardware@breensys.com
Our technical support team consists of trained and
certified hardware technicians that go to great efforts to make sure your system is functioning properly. Breen Systems has four fully stocked vans that allow our technical support team to assist clients' emergency needs on-site in a timely manner. In addition to on-site support, we have an extensive phone support system that enables technicians to respond to client questions via telephone.
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Software Support
software@breensys.com
Breen Systems now supports over 300 hundred
clients in Vermont, New York and over 30 other states including two Canadian Provinces.
Our software support team is divided into two sections: VTEAM and BTEAM
The VTEAM supports all software for which Breen Systems is a Value Added Reseller or
"VAR", hence VTEAM. The VTEAM is composed of a team manager and a competent and
experienced support staff. Together, they service all existing clients via phone or on-site
support.
The BTEAM supports all software that is developed in-House or by Breen, hence BTEAM.
This team is also composed of a team manager and support staff. They too provide complete software support to all existing clients.
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Sales
sales@breensys.com
Most of our clientele are in the Vermont and upstate New York
areas, excluding StoneWorks clients who are located in numerous states around the United States and two Canadian Provinces. Our differentiated sales staff is well equipped to answer any questions you might have on a Breen Systems investment.
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Training
We offer on-site, as well as classroom training at our office, for all Breen clients. Classes are
taught by our support staff and clients are given Instruction Manuals to use as future reference tools. For more specific information regarding dates and times of classes, please take a look at our Training page.
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